ServerPlex Web Hosting

ServerPlex Networks offers on-demand IT solutions to both small and medium sized businesses; irrespective of its location. The company first started its operations in the year 2000; and is today ranked as one of the fastest growing companies in America.

ServerPlex is regarded as one of the top most Managed Service Provider; offering Fortune 500 IT solutions to medium and small sized businesses. By making these highly utilizable services available to companies; it facilitates the business owners to focalize on their significant and core competencies; as well as provide the required impetus for them to grow and thereby supplement their profits. ServerPlex is instrumental in furnishing the demands of respective softwares and offering managed services. All that is required for these services to be activated is an internet connection; irrespective of its location and ServerPlex ensures that all laptops or desktops are ServerPlex protected. These quality services are backed by ServerPlex’s industry-leading desktop management platform and its client-based agent architecture. ServerPlex’s Network Operations Team is operational 24×7; and therefore customers may contact them anytime.

ServerPlex endeavors to offer small and medium sized businesses on demand IT solutions in order to ensure healthy functioning of their IT infrastructure on a consistent basis. These integrated offerings eliminates the hassles of slow computers or chokepoint networks; thereby minimizing the losses that could be incurred in repairs and business productivity.

With continuous shifts in modern technology while having to grapple with the demands of a growing business; can be indeed a challenging task. ServerPlex realizes the intricacies involved and endeavors to support every need of a growing business while maximizing their ROI from their computer systems. The approach adopted by ServerPlex is extremely proactive and flexible in order to ensure maximized prevention to keep computer systems performing at their peak efficiency on a consistent level.

The managed IT services offered by ServerPlex include activities like:

Virus Protection
Spyware Protection and Removal
Disk Drive Analysis
Security Patch Management
Backup and Disaster Recovery
User Policy Enforcement
Application Usage
System Auditing

A variety of other automated procedures to ensure your systems arerunning and your people are productive.
The IT tasks are completely automated and the user gets access to a consistent report; thereby eliminating any kind of risks and aids in the prevention of any kind of issues or problems. Since the managed services are essentially proactive in nature; it obviates the requirement of waiting for the professional computer guy to come and fix any kind of problems. The foundation of ServerPlex lies in its consistent services thereby making them credible and reliable in the industry. ServerPlex managed care features include; Proactive Services, Automated and reliable delivery of service, management and status reporting and driven by superior practices. It is also important to note here that all the communication data and issues involved that is related to the system and user is tracked, reported and stored for audit purposes.

Keeping apace with the above mentioned proactive services; ServerPlex Managed Care benefits also comprise of security, reliability, performance, cost management and control, consistency, gain in productivity and managed expansion and growth. The company adopts a consultative approach which involves assessment and careful evaluation of business and technology requirements and then offer the best possible IT solution that can be capitalized upon for both current future growth and requirements.

The system deployment and management process is fully automated which essentially implies that all processes and tasks are essentially machine driven.

While the approach is unique and practical; the user benefits are equally substantial:

Provides a self-managing distributed virtual VPN without the complications of managing VPN software. This facilitates accessibility to highly utilizable IT assets that supports both machine processes and human activity.
It provides value-added and cost effective solutions for the effective management, control, analysis, planning and
administration of IT driven business functions like anti-spyware prevention and maintenance.

ServerPlex utilizes and implements the state-of-the-art technology including ServerPlex patented Virtual System Administration “VSA” methods, MS IIS, SQL Server, TCP/UDP and ServerPlex patented connection algorithms among others.

Businesses are able to enhance staff productivity by utilizing and implementing ServerPlex technology.
Since all processes are automated; ServerPlex offers a convenient approach to effectively render IT based solutions which include process management, minimizing processing errors while being compliant with procedures as well as enhancing flexibility required for the effective management of transaction intensive tasks in the IT sector.

ServerPlex possesses a flexible and scalable architecture which facilitates remote management and monitoring of servers and desktops from their central location. This in turn aids in the prevention of any subsequent downtime.
The ServerPlex Managed care plans are divided into 4 plan levels depending upon user requirement and all plans are essentially feature rich and offer a practical solution to meet the essential IT requirements of a business.

The first level plan is the Basic Plan. The services and features included within this plan program include:
24/7 Remote monitoring:

Server stability and performance
Notification of unusual events
Daily back up monitoring
Daily back up monitoring

Executive Summary Monthly Report; Virus Definition Updates; Unlimited Remote Patch Management; Online custom client portal; Creation of AUP (acceptable user policy); Daily system status e-mail; Quarterly review and planning meeting; Unlimited software upgrades; Spyware monitoring and removal; Adding and removing users; Virus removal and cleaning. All plans with a 100% no hassle guarantee.

The second level plan is the Standard Plan; with an emergency response time of up to 2 hours. Other vital services and features included within plan program comprise of 24/7 Remote monitoring:

Server stability and performance
Notification of unusual events
Daily back up monitoring
Daily back up monitoring

Executive Summary Monthly Report; Virus Definition Updates; Unlimited Remote Patch Management; Online custom client portal; Creation of AUP (acceptable user policy); Daily system status e-mail; Quarterly review and planning meeting; Unlimited software upgrades; Spyware monitoring and removal; Adding and removing users; Virus removal and cleaning. On site scheduling of technician takes approx 1 to 2 days.

The third level plan is the Premium Plan; with an emergency response time of approx 1 hour. The essential feature benefits and services include: 24/7 Remote monitoring:

Server stability and performance
Notification of unusual events
Daily back up monitoring
Daily back up monitoring

Executive Summary Monthly Report; Virus Definition Updates; Unlimited Remote Patch Management; Online custom client portal; Creation of AUP (acceptable user policy); Daily system status e-mail; Quarterly review and planning meeting; Unlimited software upgrades; Spyware monitoring and removal; Adding and removing users; Virus removal and cleaning, monthly on-site audit and network tune-up, client access to Virtual System Administrator for remote control and access to network, recovery of server in case of complete disaster, offsite data backup and recovery and 24/7 client support.

The fourth level plan is the Total plan; and the most advanced level plan included in the package. The emergency response time for this plan is guaranteed to be 1 hour or less. The on site scheduling of technicians takes place on the same day. Other vital services and features include:

Phone and remote support sessions, 24/7 remote monitoring:

Server stability and performance
Notification of unusual events
Daily back up monitoring
Daily back up monitoring

Executive Summary Monthly Report; Virus Definition Updates; Unlimited Remote Patch Management; Online custom client portal; Creation of AUP (acceptable user policy); Daily system status e-mail; Quarterly review and planning meeting; Unlimited software upgrades; Spyware monitoring and removal; Adding and removing users; Virus removal and cleaning, monthly on-site audit and network tune-up, client access to Virtual System Administrator for remote control and access to network, recovery of server in case of complete disaster, offsite data backup and recovery, Loaner P/C server, vendor liaison and 24/7 client support.

Furthermore; ServerPlex offers VoIP (Voice over IP Technology) Solutions to business owners and has successfully partnered with Altigen Communications; thereby eliminating the need of a traditional phone system. With this technology service; businesses can substantially reduce their phone bills as it integrates the data and voice networks to significantly minimize long distance and lease line charges that the company may be currently paying.

The system is quite maintenance friendly; thereby eliminating the need of technicians visiting your office. The best part however is that it offers cost effective solution to your communication needs as ServerPlex is 25%-85% less expensive as compared to other well-known phone systems. Other features include free voice mail, auto attendant; call processing, auto call distribution as well as CTI. ServerPlex also offers a 100% money back guarantee if the customer is unsatisfied by the services.

Well there’s still a lot more that the company is willing to offer and that too without charging a single dime. Customers have an option to access various Free Small Business Awareness Reports which also includes an awareness guide for small businesses.

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